An Edinburgh-headquartered fintech firm has secured a £1.1m investment to help launch its artificial intelligence (AI) speech analytics platform.
Aveni Detect uses AI and natural language processing (NLP) to automate processes directly from the customer voice.
The technology should help improve client experience, staff training and vulnerable customers.
Tricapital angel syndicate led the investment to help accelerate the growth and support the expansion of the company in the UK.
The latest funding round was also supported by Scottish Enterprise’s Growth Investments, Wallace Equity and Old College Capital – the University of Edinburgh’s in-house venture investment fund.
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